GH Cakes & Co.

At G.H. Cakes & Co., we offer a variety of delicious cake flavors and fillings to customize your order and suit your event. Below is a list of our standard options. Cake Flavors • Classic Vanilla • Chocolate • Red Velvet • Lemon • Strawberry • Marble • Funfetti • Carrot Cake (contains nuts unless otherwise requested) • Cookies & Cream Cake Fillings • Vanilla Buttercream • Strawberries & Glaze • Fresh strawberries • Dulce de Leche • Cream Cheese Frosting • Cookies & Cream • Chocolate buttercream ⸻ Flavor Policy / Allergy Notice 1. Allergy Notice While we do our best to accommodate allergies, our kitchen is not allergen-free. Products may contain or come into contact with dairy, eggs, gluten, soy, tree nuts, and peanuts. 2. No Flavor Changes After Confirmation Once your flavor selection is confirmed and your deposit is paid, no changes can be made. 3. Tiered Cakes For multi-tiered cakes, one flavor per tier is available upon request and may include an upcharge.

Pricing Policy At G.H. Cakes & Co., all prices listed online or on social media are starting prices and serve as a base estimate for our custom cakes. Final pricing will vary depending on the level of detail, design complexity, and customization of your order. You will receive your final price in the official invoice after we’ve discussed your cake details. Your order is not confirmed until the invoice is sent and payment terms are met. By placing an order, you acknowledge that the final price may differ from any listed base pricing depending on the design requirements. INVOICE MUST BE WITHIN 24 HOURS AFTER BEING SENT . IF NOT PAID WITHIN 24 HOURS ORDER WILL RESULT IN CANCELLATION NO EXPECTATIONS ‼️

Pickup Time Policy At G.H. Cakes & Co., pickups must be scheduled in advance and fall within the designated time windows listed below: Monday – Friday: 🕥 Earliest Pickup: 10:30 AM 🕔 Latest Pickup: 5:00 PM Saturday – Sunday: 🕙 Earliest Pickup: 10:00 AM 🕐 Latest Pickup: 12:00 PM Please arrive promptly during your scheduled time. Late arrivals may result in rescheduled pickup based on availability. If you’re more than 1 hour late, pickup will be moved to a time that works with my schedule. No pickups are available outside of the listed hours. By placing an order, you agree to respect and adhere to the pickup schedule.

🎂 Design Inspiration Policy At G.H. Cakes & Co., we respect the creativity and originality of other bakers. While I do not replicate or copy another baker’s exact design, I welcome reference photos as inspiration to understand your style and vision. Each cake I create is uniquely designed in my own style, using the reference as a guide—not a blueprint. By placing an order, you acknowledge and agree that your cake will be a custom creation inspired by the concept, not a duplicate of someone else’s work. *ORDERS LESS THEN 2 WEEKS REQUIRE FULL PAYMENT ‼️‼️ 💰 Retainers & Final Payment Policy At G.H. Cakes & Co., all custom orders are handled with great care and time investment. To ensure we can provide the best service and reserve your date, the following payment terms apply: 1. Retainer Due Within 24 Hours A 50% non-refundable retainer is required to secure all custom orders. This retainer is due no later than 24 hours after the invoice is sent. 2. Failure to Pay retainer If the retainer is not paid within 24 hours, the order will be canceled without notice, and the requested date will be made available to other clients. Repeated missed retainers may result in denial of future bookings. 3. Final Payment Deadline The remaining balance is due no later than 5 days before the scheduled pickup date. This allows time to purchase ingredients, finalize designs, and begin preparation. 4. Late or Unpaid Balances If the final payment is not received by the 5-day deadline, your order will be canceled and no refunds will be given for the retainer. 5. Strict Enforcement These payment deadlines are strictly enforced to protect our business schedule and maintain fairness for all clients. ⏱️ 10:30 am - 5:00 pm ( MON -FRI ) ⏱️⏱️ 10:00 am - 12:00 pm ( SAT-SUN ) ⏰ Late Pickup Policy At G.H. Cakes & Co., we value both your time and ours. Please review our late pickup policy below: 1.Scheduled Pickup Times Are Firm Pickup times are scheduled in advance and are expected to be honored. Please arrive promptly at your designated time. 2.Grace Period A 15-minute grace period is provided for all pickups. After this, your pickup is considered late. 3.Late Pickup (Beyond 1 Hour) If your order is not picked up within 1 hour of the scheduled time, I will no longer be available to wait. I will resume my daily schedule and you will now need to work around my availability to reschedule pickup. 4.Missed Pickup Day If no communication is made and the order is not picked up the same day, it will be considered abandoned and no refunds or credits will be issued. This includes cakes or goods that are perishable. 5.No Exceptions Please understand that I do not wait around for late pickups. It is your responsibility to be on time. Rescheduling will happen only when I’m available. **Please allow up to 24 hours for a response to all request put in. Liability Disclaimer At G.H. Cakes & Co., we take pride in creating beautiful, high-quality custom cakes and treats. Each order is handled with care and thoroughly inspected before pickup or delivery. However, once your order leaves our possession, we are no longer responsible for its condition. Please read and understand the following terms: 1. Damage After Pickup or Delivery Once a cake or product is picked up by the customer or delivered to the agreed location, G.H. Cakes & Co. is no longer liable for any damages that may occur. This includes, but is not limited to: • Cakes melting due to improper storage • Damaged decorations from transport • Structural issues caused by rough handling or excessive movement 2. Transport Responsibility It is the customer’s responsibility to transport and handle their cake with care. We strongly recommend placing cakes on a flat surface (e.g., floor board) in a cool, air-conditioned vehicle and driving cautiously. NEVER PLACE CAKE ON SEATS 3. Weather-Related Damages We are not responsible for any damage due to weather conditions (e.g., heat, humidity, rain) after pickup or delivery. Please plan accordingly when ordering cakes for outdoor events or long travel distances. 4. Storage Instructions Customers are responsible for following storage instructions provided at pickup/delivery. Cakes that are not properly stored may collapse, melt, or shift, and we are not responsible for such issues. 5. Refunds and Replacements G.H. Cakes & Co. does not offer refunds or replacements for any damages that occur after the order leaves our care. Thank you for choosing GH Cakes&Co