We recommend placing custom cake and cupcake orders at least 2โ3 weeks in advance, especially for detailed designs or specialty decorations. However, shorter-notice orders may be accommodated depending on availability!
Weekly preorders and seasonal specials have designated ordering windows and pickup dates, which will be announced on our social media pages and storefront.
How do payments and deposits work?
A deposit is required to secure custom cake and cupcake orders. The deposit amount will be specified on your invoice, with the remaining balance due at pickup.
Weekly preorders and seasonal specials require full payment upon confirmation.
Orders are not officially booked until the required payment has been received.
We accept Venmo, PayPal, and other available payment methods listed at checkout. ๐ฉต
Do I offer pickup or delivery?
We primarily offer local pickup in Honolulu, Hawaiสปi! ๐บ
Pickup dates and times are arranged when your order is confirmed. Our bakery is located in a military housing community, and detailed pickup instructions will be provided before your scheduled pickup.
Delivery may be available upon request, depending on location and availability. Additional delivery fees may apply.
Please message us if you need to adjust your pickup time, and we'll do our best to accommodate! ๐ฉต
Can I create a custom cake design?
Absolutely! ๐๐บ We love bringing your creative cake ideas to life!
You're welcome to request specific themes, colors, designs, and personalized details. Inspiration photos are always welcome!
Please keep in mind that all cakes are handcrafted, so exact replicas cannot be guaranteed.
We specialize in buttercream designs and do not offer fondant-covered cakes. We prefer that customers provide their own specialty toppers whenever possible. Custom toppers and edible images may be available for an additional charge, depending on availability.
Final pricing depends on the complexity of your design, cake size, flavors, and decorations.
Baked with aloha! ๐ฉต
Can I make changes or cancel my order?
We understand that plans can change! ๐บ
If you need to modify or cancel your order, please contact us as soon as possible.
Order Changes: Changes to cake flavors, designs, sizes, or pickup dates are subject to availability and may affect the final price. Changes may not be possible once preparation has begun.
Customer Cancellations: Deposits are nonrefundable once ingredients, specialty supplies, or custom decorations have been purchased or preparation has begun. Any eligible refund will depend on the status of your order.
Bakery Cancellations: If Lei'd Back Bakery Co. must cancel your order, you will receive a full refund of all payments made toward that order.
Thank you for understanding and supporting our small bakery! ๐ฉต
Do you accommodate food allergies or dietary restrictions?
We want everyone to enjoy their treats safely! ๐ฉต
Our baked goods may contain wheat (gluten), milk, eggs, soy, peanuts, tree nuts, and other common allergens.
All products are prepared in a shared home kitchen where these ingredients are regularly used. While we take care during preparation, we cannot guarantee an allergen-free environment or prevent cross-contact.
If you have any allergies or dietary restrictions, please contact us before placing an order so we can discuss your needs and available options.
For customers with severe food allergies, we recommend choosing a bakery that specializes in allergen-free products.
Baked with aloha! ๐บ
What cake flavors and frostings do you offer?
We offer a delicious variety of cake flavors and frostings to customize your perfect cake! ๐๐บ
Classic Cake Flavors:
- Vanilla
- Chocolate
- Funfetti
- Cookies & Creme
Premium Cake Flavors (Additional Charge):
- Red Velvet
- Biscoff
- German Chocolate
- Hummingbird
- Peanut Butter Chocolate
- Chips Ahoy
Frosting Options:
- Vanilla Buttercream
- Chocolate Buttercream
- Cookies & Creme Buttercream
- Stabilized Whipped Cream
- Peanut Butter Buttercream
- Biscoff Buttercream
- Cookie Dough Frosting
- Marshmallow Frosting
- Cream Cheese Frosting
Specialty frostings, premium flavors, and fillings may incur additional charges.
Have another flavor combination in mind? Feel free to ask! We're always happy to discuss custom requests. ๐ฉต
Baked with aloha! ๐บ
How do weekly preorders work?
Our weekly preorders are the perfect way to reserve your favorite treats before they sell out! ๐ช๐บ
Here's how it works:
- Preorders close Wednesday each week.
- Pickup is Saturday during the designated pickup window.
- Browse our available treats and submit your preorder through our online storefront.
- Full payment is required to confirm and secure your preorder.
- Quantities may be limited, and availability varies weekly.
Our self-serve bakery stand may also be stocked with additional goodies throughout the week, so you're always welcome to stop by and see what's available!
Follow our Facebook and Instagram pages for weekly menus, seasonal specials, and preorder announcements.
Baked with aloha! ๐ฉต๐บ
How does your self-serve bakery stand work?
Welcome to our little self-serve bakery stand! ๐บ๐ฉต
Lei'd Back Bakery Co. offers a convenient self-serve bakery stand stocked with freshly baked goodies, including gourmet cookies, cupcakes, dessert cups, cake tins, and seasonal treats!
How It Works:
- Stop by whenever our stand is open.
- Browse the available treats and choose your favorites.
- Pay using Venmo, PayPal, or cash.
- Enjoy your goodies!
Our menu and availability change regularly, so follow our Facebook and Instagram pages for restock announcements and updates.
We're located in a military housing community, and our hours vary depending on availability. Feel free to message us anytime with questions!
Thank you for supporting our little bakery!
Baked with aloha! ๐บ๐ฉต