1. How can I place an order for a custom cake? - You can place an order by visiting our website and creating a cake request there, or by contacting us through phone or email. We recommend placing your order at least two weeks in advance for custom cakes. 2. What information do I need to provide when placing a custom cake order? - To create your dream cake, we will need details such as the occasion, desired theme or design or inspirational picture, preferred flavors, and any dietary restrictions or special requests. 3. Do you offer cake tastings? - Yes, we offer cake tastings for our customers. Please contact us to we offer cake sample box, where you can sample a variety of flavors and discuss your preferences. 4. Can you accommodate dietary restrictions or allergies? - Absolutely! We understand the importance of catering to dietary restrictions and allergies. We offer options for gluten-free, dairy-free, and vegan cakes. Please inform us about any dietary requirements when placing your order. 5. How far in advance should I place my order? - It is recommended to place your order at least two weeks in advance for custom cakes. However, we understand that sometimes orders may be needed on shorter notice, so please reach out to us and we will do our best to accommodate your request. 6. Do you offer delivery? - Yes, we offer delivery services for an additional fee. Please provide us with the delivery address and we will provide you with a quote for the delivery cost. 7. What is your cancellation policy? - If you need to cancel your order, please notify us as soon as possible. The deposit for custom cakes is non-refundable, but we may be able to offer a partial refund depending on the circumstances and timing of the cancellation. 8. Can I make changes to my order after it has been placed? - We understand that plans may change, and we will do our best to accommodate any changes. However, please note that changes to custom cake orders may depend on the stage of preparation and may incur additional charges. 9. Do you offer other baked goods apart from custom cakes? - Yes, in addition to custom cakes, we offer a variety of delicious treats such as cupcakes, cake jars, cheesecakes cups and more. 10. What are your payment terms? - We require a deposit to secure your order, which is due within same day of I send you the invoice